Manage your Support Portal account from the Profile page.
How to display the Profile page
You must be logged in to display your Profile page.
To display the Profile page, click your name on the main menu.
The Profile page
The Profile page displays account information and Unsolved/Solved status on your tickets.
From the Profile page, you can:
- Update your Support Portal profile details
- Change your Support Portal password
Update profile
To update your Support Portal profile, click Edit profile.
You can edit every field except two fields that are created when you register the account:
- User name
The Company name field is for information only. It is not related to your organization membership, which is set up by Napatech Support. See Organization Membership for more information.
Note: The Forum comment notification check box is not currently
used.
Check Subscribe news notification to receive email notifications about software package releases.
Change password
To change your Support Portal password, click Change password.