Event Viewer on Windows

Basic Troubleshooting

Intel® PAC
Napatech SmartNIC
Content Type
User Guide
Capture Software Version
Link™ Capture Software 12.9

Windows Event Viewer

The Windows Event Viewer utility shows a log of application and system messages e.g. errors, information messages, and warnings. To launch the Event Viewer, type Event Viewer into your Start menu and press ENTER, or start the Event Viewer from the Administrative Tools directory. In the left pane of the Event Viewer window, expand the Windows Logs category and then select the Application entry under Windows Logs. The pane on the right displays events logged by applications as shown below.
Figure. Events logged by applications in the Event Viewer Event Viewer pane
Custom views can be created and saved for later use as follows: click Action on the menu bar and select Create Custom View.
Figure. Create Custom View in the Event Viewer Event Viewer: Action> Create Custom View menu
Specify the filter criteria in the Create Custom View window as shown below in the figure: select By source > Event sources. Select NapatechSoftwareSuite on the drop-down list and click OK.
Figure. Specify the filter for the custom view in the Event Viewer Create Custom View filter options
After specifying filter criteria, you need to specify a name and location for the custom view. You can store the custom view in the Custom Views folder or any of its subfolders by pressing the New Folder button.
Figure. Store the custom view Save Filter to Custom View pane
The new custom view will be displayed by selecting its name in the console tree.
Figure. Display log messages from the stored custom view Log messages in Event Viewer
Event logs can also be archived as follows: right-click the log entry (the custom view or the Application entry) and select Save All Events in Custom View (or Save Filtered Log File As if the Application entry was selected).
Figure. Select 'All Events in Custom View as...' Detailed options from log entry
In the Save As window that opens as shown in the figure below, type a name for the file, select the file format and click Save.
Figure. Save the log messages Save dialog for log messages
A supportinfo dump file which is created from the supportinfo tool contains event logs from the Event Viewer utility on Windows. Please see Create a supportinfo Dump for more information on the supportinfo tool.