Basic Troubleshooting

Intel® PAC
Napatech SmartNIC
Content Type
User Guide
Capture Software Version
Link™ Capture Software 12.8

In this chapter

It is assumed that you followed the instructions in the relevant Hardware Installation Guide and Software Installation Guide, and that the driver is loaded but the SmartNIC(s) fail(s) to connect to another network device.

Please refer to the Software Installation Guide regarding how to load the driver and how to start the ntservice daemon/service.

Please be advised that not all of the below information may apply to your network or operating system because of the large variety of network configurations, operating systems, setup etc.