Packaging and Shipment

RMA Procedure

Platform
Napatech IPU
Napatech SmartNIC
Content Type
Authorization Document

Products returned as part of the RMA process should be shipped in the original packaging material or similar protective packaging material, including an ESD bag for each product.

Shipping and transportation costs must be prepaid by the buyer unless otherwise agreed with Napatech in writing.

Note: Damage to the products resulting from improper packaging of returned items voids the product warranty.

Style Conventions

Bold typeface is used for names of, for instance, user interface elements and software components.

Italic typeface is used for replaceable text.

Monospaced typeface is used for code, commands and file names.

Abbreviations

DN

Document Number

ESD

ElectroStatic Discharge

NT

NapaTech

Rev.

REVision

RMA

Return Material Authorization