RMA

Basic Troubleshooting

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Intel® PAC
Napatech SmartNIC
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User Guide

RMA information

Please contact Napatech Technical Support for RMA information. Please see DN-0285 for Napatech RMA information.

Style Conventions

Bold typeface is used for names of, for instance, user interface elements and software components.

Italic typeface is used for replaceable text.

Monospaced typeface is used for code, commands and file names.

Abbreviations

3gd, 3GD

Third-Generation Driver (Napatech Software Suite)

ACPI

Advanced Configuration and Power Interface

addr

ADDRess

AFU

Accelerator Functional Unit

API

Application Programming Interface

AVG

AVeraGe

BIOS

Basic Input/Output System

BSD

Berkeley Software Distribution

CPU

Central Processing Unit

DDR3

Double Data Rate version 3

dma, DMA

Direct Memory Access

dmar, DMAR

DMA Read

dmi, DMI

Desktop Management Interface

DN

Document Number

ER

Extended Range

FPGA

Field-Programmable Gate Array

GSI

Global System Interrupt

HTML

HyperText Markup Language

ID

IDentifier

Ident

IDENTifier

IEEE

The Institute of Electrical and Electronics Engineers

info

INFOrmation

init

INITialization

INT

INTerrupt

IPF

IP Fragment handling

IPv4

Internet Protocol Version 4

irq, IRQ

Interrupt ReQuest

LED

Light Emitting Diode

LR

Long range

MCX

Micro CoaXial

MSI

Message Signaled Interrupts

NIC

Network Interface Card

NIM

Network Interface Module

nt, NT

NapaTech

NUMA

Non-Uniform Memory Access

OS

Operating System

OSS

Operating SystemS

PCB

Printed Circuit Board

PCI

Peripheral Component Interconnect

PHY

PHYsical layer device

PID

Process IDentifier

PN

Part Number

PPS

Pulse Per Second

PSU

Power SUpply

PTP

Precision Time Protocol

PWR

PoWeR

QSFP+

Quad Small Form-factor Pluggable Plus

Rel

RELease

Rev.

REVision

RMA

Return Material Authorization

RMON

Remote network MONitoring

ROM

Read-Only Memory

Rx

Receive

SDRAM

Synchronous Dynamic Random-Access Memory

SFP+

Enhanced Small Form-factor Pluggable

SMA

SubMiniature version A

SR

Short range

Src

SouRCe

SRV

SeRVice

stat

STATistics

TS

Time Synchronization

Tx

Transmission/Transmit

UTC

Coordinated Universal Time

WDK

Windows Driver Kit

References

DN-0250

Napatech SDRAM Modules – Qualification

DN-0384

Napatech, NT 3GA Accelerators with Napatech Software Suite, Time-Stamping and Time Synchronization, User Guide

DN-0393

Napatech, NT Accelerators with Napatech Software Suite, Software Installation for FreeBSD, Software Installation Guide

DN-0394

Napatech, NT 3GA Accelerators with Napatech Software Suite, Software Installation for Windows, Software Installation Guide

HW Inst. Guides

Hardware Installation Guide for each SmartNIC