Packaging

RMA Policy and Procedure
Platform
Napatech SmartNIC
Content Type
Authorization Document

Packaging instructions for SmartNICs

All products returned for repair or replacement must be shipped in the original packaging; see below.

Page-1 Sheet.4 Sheet.2 Sheet.3 Sheet.6 Accommodates 1 foam unit = max. 5 SmartNICs Accommodates 1 foam unit = max. 5 SmartNICs Sheet.8 Accommodates 4 foam unit = max. 20 SmartNICs Accommodates 4 foam unit = max. 20 SmartNICs Dynamic connector Dynamic connector.10

The RMA number must be clearly visible on the package.

Note: Damage resulting from improper packaging is not covered by the warranty.
Note: RMA products must not be stockpiled.