Register for a Support Portal account to submit and track tickets, to get access to restricted downloads and documents, and to subscribe to an email newsletter about software releases.
Your email address
To register a Support Portal account, you must have a valid email address.
Note:
The email address will also be used as your internal Support Portal user name, and cannot be changed after registration.
If you need to change the email address, you will have to register again and create a new account.
The email address is used by Napatech Support to determine your organization membership. See Organization Membership for more information.
How to register for a Support Portal account
- From the Support Portal home page, click Login
from the toolbar.
- Click Register, fill in the required fields (marked with a red asterisk), and then click Register to submit your registration request.
- You will receive a verification email from Napatech Support. Click the link in the email to verify your email address.
- You will receive a welcome email from Napatech Support with your registration details when your account has been set up.
- You can now log in to your account on the Support Portal. Your organization membership will be updated after a while, usually within a few hours.